Empathetics Bundle
Gain knowledge on how to improve the patient and clinician experience and earn up to 4.0 AAPA Category 1 CME credits. Empathetics self-paced online courses are based on extensive and novel clinical research conducted at Massachusetts General Hospital. The courses provide insights into how humans process emotions and teaches practical attitudes and skills to improve interpersonal communications. Each course includes video with rich and interactive content. Empathetics is a collaboration between AAPA and Empathetics, Inc. Purchase the bundle and save or click titles below to purchase separately. You might also like The Power of Empathy in Healthcare article in AAPA's News Central.
Courses
Purchase the bundle and save or click titles below to purchase separately.
Enhancing Empathy in Healthcare | 1.0 AAPA Category 1 CME Credit
Managing Difficult Medical Interactions| 1.0 AAPA Category 1 CME Credit
Communicating Bad News | 1.0 AAPA Category 1 CME Credit
Informed Consent and the Pre-operative Conversation | 1.0 AAPA Category 1 CME Credit
Learning Objectives
Enhancing Empathy in Healthcare | 1.0 AAPA Category 1 CME credit
Learning Objectives
- Define empathy
- Describe the immediate and long-term rationale for improving empathic communication in medicine
- List challenges to empathy
- Identify empathic responses to patient interactions
Learning Objectives
- Define the four components of empathy
- Describe the importance of empathy in clinical settings
- Identify empathic responses to challenging medical interactions
Learning Objectives
- Describe the spectrum of bad news and domains of identity affected
- List common patient concerns when receiving bad news
- Identify language tools and empathic statements to aid in communicating bad new
- Apply the "A VIP" Model in communicating bad news (Alliance, Viewpoint, Imbue Empathy, Plan)
- Approach communicating bad news with the E.M.B.R.A.C.E. Model
Learning Objectives
- Be able to explain the importance of informed consent as the basis or modern medical ethics
- Explain informed consent as a core clinical procedure
- Identify how informed consent improves the healthcare experience for patients, their surrogates, and healthcare providers
- Understand the factors that influence management of patient expectations, uncertainty, and anxiety
- Demonstrate best practices in all pre-operative conversations with patients and their surrogates
- Understand the relationship between informed consent and risk of medical malpractice litigation
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