Empathetics: Enhancing Empathy in Healthcare

Empathetics self-paced online courses are based on extensive and novel clinical research conducted at Massachusetts General Hospital. The courses provide insights into how humans process emotions and teaches practical attitudes and skills to improve interpersonal communications. Each course includes a video with rich and interactive content.

This course introduces medical professionals to the neuroscience of emotions and empathy, and explains the difference between sympathy, empathy and compassion. It includes lessons for best practices for providing empathy in a clinical setting and practical and easy to implement tips.

Learning Objectives
At the conclusion of this activity, participants should be able to:
  • Define empathy
  • Describe the immediate and long-term rationale for improving empathic communication in medicine
  • List challenges to empathy
  • Identify empathic responses to patient interactions

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