OTI: Module 1: Busting Inertia: Identifying and Engaging High-Risk Patients

During this module, Dr. Kevin Pantalone, Director of Diabetes Initiatives at Cleveland Clinic, and Dr. Chhavi Mehta, Associate Medical Director of Quality at Sutter Diabetes Clinical Improvement Community, will provide practical strategies and tips to help you identify and engage patients in your practice who may be experiencing, or be at risk of experiencing therapeutic inertia. The presenters will discuss options for using various electronic health record platforms as well as low tech approaches. Discussion about leveraging technology to improve the quality and frequency of patient engagement will also be included.

Learning Objectives

At the conclusion of this activity, participants should be able to:

  • Improve understanding of the importance of identifying patients likely affected by therapeutic inertia (TI)
  • Increase confidence in identifying patients experiencing therapeutic inertia through the use of electronic health record queries and other methods
  • Increase confidence in the ability to utilize patient dashboards and best practice alerts as tools to overcome TI
  • Ability to list at least 3 patient engagement tactics that can be utilized within a practice to help overcome TI and improve treatment adherence

Acknowledgement of Commercial Support
This activity is supported by an unrestricted educational grant from Novo Nordisk  & Merck Co., Inc.
American Diabetes Association: Overcoming Therapeutic Inertia Certificate Program

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