Courses in the Bundle
Delivering Bad News
Informed Consent and the Pre-operative Conversation
This course explains the importance of empathy in clinician-patient relations. It lists the ways that providing informed consent during the pre-op conversation improves the patient, patient delegates’ and provider experience. The course also defines and provides the legal justification for informed consent and describes the factors that influence patient uncertainty and anxiety as well as identify facial expressions as a way to determine the appropriate, empathic response to patient anxiety and other concerns.
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