Risk Management CME: Patient Communication: Avoiding Adverse Incidents and Minimizing Professional Liability

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The benefits of effective communication skills extend beyond patient satisfaction with the healthcare interaction. Communication also influences the clinical aspects of care. Communication improves the practitioner’s ability to make sound medical decisions. This, in turn, leads to improved health outcomes and may reduce liability risk.


Learning Objectives
Upon completion of this activity, participants should be able to:
  • Learn communication skills that improve ability to obtain comprehensive patient history and increase patient compliance
  • Understand how better communication affords the opportunity for the patient to make decisions based on shared and realistic expectations
  • Address challenges inherent in making difficult decisions and conveying bad news

RELATED ACTIVITIES
Risk Management CME Bundle


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